Our handbag care specialists inspect each item that comes in from top to bottom. We recognize the importance of examining all straps, hardware, clasps, corners, inside linings, and inside each pocket for possible previous repairs to the bag. We recognize that it is important to know when a bag or other accessory has had repairs made it it. If we do find that a repair has been made to an item, we find out who did the repair, why it was made and when. We know that many luxury brands refuse to conduct further repairs to an item if repairs have been done to an item by anyone but them. We disclose all repairs that we find, if any as well as any information we are able to find out about the repair.
Our handbag care specialists inspect each item that comes in from top to bottom. We recognize the importance of examining all straps, hardware, clasps, corners, inside linings, and inside each pocket for dirt, smells and other signs of use to the bag. When buying on the secondary market online- we appreciate that you trust our care in this process. Almost all of the bags and other items that we sell on our site have been carried before, and will have some signs of use. Our handbag care specialists clean out each item upon check-in. This includes a full inspection and vacuuming of all pockets, slots and compartments. Hardware is wiped with special polishing cloths. We do not attempt to clean a bag with stains or other more significant signs of wear but will disclose all of this information in our description.
When buying on the secondary market, it is helpful to know the provenance or ownership history of a particular item. Most of the bags that we sell are purchased directly from a luxury boutique by our clients. However, we take note of provenance to make sure that the bags that we accept come with a clean bill of health.
All bags that come to Fashionphile are inspected to make sure the original dustbags are included with the bag. Dustbags are a necessity in protecting your handbag investment. When bags come into Fashionphile without a dustbag, we include a free Fashionphile dustbag.